Terms of Service

1. Acceptance of Terms

By accessing or using the Hafoso platform or any of our services (collectively, "Services"), you agree to be bound by these Terms of Service ("Terms"). If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree to these Terms, do not use our Services.

2. Description of Services

Hafoso provides a digital business management platform that includes website building, analytics, employee management, client management, automation tooling, and related professional services. The specific features available to you depend on your subscription plan. We reserve the right to modify, suspend, or discontinue any feature or aspect of the Services at any time with reasonable notice.

3. Account Registration

To use the Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at security@hafoso.com if you suspect any unauthorised use of your account.

4. Subscription Plans and Payment

Hafoso offers subscription plans billed monthly or annually. Prices are listed on our Pricing page and are subject to change with 30 days' notice. All fees are exclusive of applicable taxes, which will be charged in addition where required by law.

Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You can cancel at any time from your account settings. Cancellations take effect at the end of the current billing period; we do not provide refunds for partial periods except where required by applicable law.

If a payment fails, we will notify you and attempt to retry the charge. If payment is not received within 10 days, we may suspend or terminate your account.

5. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:

Use the Services to transmit spam, malware, or any harmful or illegal content.

Attempt to gain unauthorised access to any part of the Services or related systems.

Reverse engineer, decompile, or disassemble any portion of the Services.

Use the Services to infringe any intellectual property rights of any third party.

Resell, sublicense, or otherwise make the Services available to third parties without our prior written consent.

We reserve the right to suspend or terminate access to the Services for any user who violates these restrictions.

6. Your Content

You retain ownership of all content, data, and materials you upload or create through the Services ("Your Content"). By using the Services, you grant Hafoso a limited, worldwide, non-exclusive licence to host, store, display, and process Your Content solely to provide and improve the Services.

You are solely responsible for Your Content and represent that you have all necessary rights to provide it. You must not upload content that is unlawful, defamatory, obscene, or infringes any third-party rights.

7. Intellectual Property

The Services, including the platform, software, design, text, and graphics, are owned by Hafoso and protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use Hafoso's trademarks, logos, or brand elements without our prior written consent.

8. Confidentiality

Each party agrees to keep the other's confidential information strictly confidential and not to disclose it to any third party without prior written consent, except as required by law. This obligation survives termination of these Terms for a period of three (3) years.

9. Warranties and Disclaimer

Hafoso warrants that it will provide the Services with reasonable skill and care and substantially in accordance with the documentation. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HAFOSO BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, EVEN IF HAFOSO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

HAFOSO'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO HAFOSO IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) €100.

11. Indemnification

You agree to indemnify, defend, and hold harmless Hafoso and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to your use of the Services, Your Content, or your violation of these Terms.

12. Term and Termination

These Terms remain in effect for as long as you have an active account or use the Services. Either party may terminate these Terms immediately on written notice if the other party materially breaches these Terms and fails to remedy the breach within 14 days of notice. Upon termination, your right to access and use the Services will cease. Sections 6, 7, 9, 10, 11, and 13 survive termination.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the European Union and the jurisdiction in which Hafoso is registered, without regard to conflict-of-law principles. Any dispute arising under these Terms that cannot be resolved amicably will be submitted to the exclusive jurisdiction of the courts in Hafoso's place of registration. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will provide at least 30 days' notice by email or in-app notification before the new Terms take effect. Your continued use of the Services after the effective date constitutes your acceptance of the revised Terms.

15. Miscellaneous

These Terms, together with our Privacy Policy and any order forms or statements of work, constitute the entire agreement between you and Hafoso regarding the Services and supersede all prior agreements. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force. Our failure to enforce any right or provision will not be deemed a waiver.

16. Contact Us

If you have any questions about these Terms, please contact us at legal@hafoso.com, or write to us at: Hafoso, Attn: Legal, [Street Address], [City], [Country].